Terms & Conditions
Welcome to Leverage Airport Taxi. By using our website and booking our services, you agree to the following terms and conditions.
1. Booking & Confirmation
- All bookings must be made through our website, phone, or WhatsApp.
- A booking is confirmed only after you receive a confirmation message.
- Customers are responsible for providing accurate pickup and drop-off details.
2. Pricing & Payments
- All prices are calculated based on distance and vehicle type.
- Prices shown at the time of booking are final unless details change.
- Additional charges may apply for:
- Extra waiting time
- Additional stops
- Changes in route
3. Cancellations & Refunds
- Bookings can be cancelled before the scheduled pickup time.
- Late cancellations may be subject to charges.
- Refunds (if applicable) will be processed within a reasonable timeframe.
4. Waiting Time
- Airport pickups include a standard waiting time.
- Additional waiting time may result in extra charges.
5. Passenger Responsibility
- Passengers must ensure they arrive on time at the pickup location.
- Any damage caused to the vehicle by passengers may result in charges.
- Smoking, illegal activities, or unsafe behavior is strictly prohibited.
6. Luggage Policy
- Passengers must select the correct vehicle based on luggage requirements.
- Extra luggage beyond capacity may result in booking refusal or additional charges
7. Flight Monitoring
- We monitor flight schedules for airport pickups.
- Delays are accommodated where possible without additional charges (within limits).
8. Service Availability
We aim to provide 24/7 service, but availability may vary depending on location and demand.
9. Liability
- We are not responsible for delays caused by:
- Traffic conditions
- Weather
- Road closures or unforeseen circumstances
- We are not liable for missed flights due to delays beyond our control.
10. Data Protection
- Customer data is handled in accordance with our Privacy Policy.
- We do not share personal information with third parties except as required to provide services.
11. Changes to Terms
- We reserve the right to update these Terms & Conditions at any time.
- Continued use of our services means you accept any changes.
12. Contact Information
For any queries, please contact us:
Leverage Airport Taxi
📍 47 Hayes Lane, Kenley, CR8 5LF, UK
📧 info@leverageairporttaxi.co.uk
📞 +44 1293 365022