Terms & Conditions

Welcome to Leverage Airport Taxi. By using our website and booking our services, you agree to the following terms and conditions.

1. Booking & Confirmation

  • All bookings must be made through our website, phone, or WhatsApp.
  • A booking is confirmed only after you receive a confirmation message.
  • Customers are responsible for providing accurate pickup and drop-off details.

2. Pricing & Payments

  • All prices are calculated based on distance and vehicle type.
  • Prices shown at the time of booking are final unless details change.
  • Additional charges may apply for:
    • Extra waiting time
    • Additional stops
    • Changes in route

3. Cancellations & Refunds

  • Bookings can be cancelled before the scheduled pickup time.
  • Late cancellations may be subject to charges.
  • Refunds (if applicable) will be processed within a reasonable timeframe.

4. Waiting Time

  • Airport pickups include a standard waiting time.
  • Additional waiting time may result in extra charges.

5. Passenger Responsibility

  • Passengers must ensure they arrive on time at the pickup location.
  • Any damage caused to the vehicle by passengers may result in charges.
  • Smoking, illegal activities, or unsafe behavior is strictly prohibited.

6. Luggage Policy

  • Passengers must select the correct vehicle based on luggage requirements.
  • Extra luggage beyond capacity may result in booking refusal or additional charges

7. Flight Monitoring

  • We monitor flight schedules for airport pickups.
  • Delays are accommodated where possible without additional charges (within limits).

8. Service Availability

We aim to provide 24/7 service, but availability may vary depending on location and demand.

9. Liability

  • We are not responsible for delays caused by:
    • Traffic conditions
    • Weather
    • Road closures or unforeseen circumstances
  • We are not liable for missed flights due to delays beyond our control.

10. Data Protection

  • Customer data is handled in accordance with our Privacy Policy.
  • We do not share personal information with third parties except as required to provide services.

11. Changes to Terms

  • We reserve the right to update these Terms & Conditions at any time.
  • Continued use of our services means you accept any changes.

12. Contact Information

  • For any queries, please contact us:

    Leverage Airport Taxi
    📍 47 Hayes Lane, Kenley, CR8 5LF, UK
    📧 info@leverageairporttaxi.co.uk
    📞 +44 1293 365022